Shipping policy

All shipments go out on Mondays ONLY. Order cutoff is 9am EST (6am PST) on Sunday . All orders received after this will ship the following Monday.

Bio-Diversity packs, Springtails and Rove Beetles:

In order to ensure lively delivery, MI Beneficials abides by the following shipping policy and rules:

Hot Temperature Shipping Conditions:

Overnight Shipping is required when destination daytime temperatures exceed 85 degrees. To avoid shipping delays please select Overnight shipping if your temperatures exceed 85 degrees.

To ensure there are no issues, we will hold shipments that do not have Overnight shipping selected, when destination temperatures are above 85 degrees as daytime highs.

Cold Temperature Shipping Conditions:

When temperatures are below 25 degrees as a high at either the destination or the origin (Michigan) of shipping, orders will be held until temperatures go above 25 degrees. 

All living organisms orders ship with necessary ice (or heat) and phase packs to ensure lively delivery based on forecasted temperatures.

***Live Arrival Guarantee: We guarantee live arrival. We ask that each springtail culture and Biodiversity pack is checked immediately upon receipt and any issue is reported within 24 hours of receipt. These are living organisms and because there are too many variables in storing these, they must be checked and introduced to their permanent home ASAP. We cannot accept claims past 24 hours of product delivery. We ask that all claims be accompanied with a video of the original bug packaging and sent to Mark@MIBeneficials.com